The single biggest factor determining
whether an organization is going
to get healthier — or not —
is the genuine commitment
and active involvement of
the person in charge.
— Patrick Lencioni
YOUR MIND ISN'T ON THE COMPANY ANY MORE, IS IT?, I asked.
What makes you think that?, the CEO responded indignantly.
Your screen saver for one, I replied (it was pictures of beautiful golf holes).
AND you don't walk around the company any more.
He spent the next half hour telling me I was wrong. But I knew. Everyone did.
A few weeks later, he retired. And the company started moving forward again.
PATRICK LENCIONI (born 1965) is an American writer of books on business management, particularly in relation to team management. He is best known as the author of The Five Dysfunctions of a Team.
He has also written eight other business books: The Advantage: Why Organizational Health Trumps Everything Else in Business; Overcoming the Five Dysfunctions of a Team; Death by Meeting; Silos, Politics and Turf Wars; The Five Temptations of a CEO; The Four Obsessions of an Extraordinary Executive; The Three Signs of a Miserable Job; Getting Naked; as well as Three Big Questions for a Frantic Family.
Lencioni is president of The Table Group, a management consulting firm specializing in executive team development and organizational health. As a consultant and keynote speaker, he works with senior executives and executive teams in organizations ranging from Fortune 500s and high tech start-ups to universities and non-profits. CNN Money listed him as one of "10 new gurus you should know".
Previously, Lencioni worked at the management consulting firm Bain & Company, Oracle Corporation, and Sybase.